Refund policy
At Empty Cooler Supply Co., we want you to be happy with your order. If something shows up wrong, damaged, or defective, we’ll make it right.
Refunds are available for:
- Items sent incorrectly
- Damaged or defective products
A Few Details:
Refund requests must be submitted within 30 days of purchase.
Email us at support@emptycoolerco.com with your order number and a quick description of the issue.
We’ll get it sorted so you can get back to the good stuff.
This policy may be updated from time to time. For the latest information, contact us at support@emptycoolerco.com.